Cookie Policy

At glassyeurope.com (hereinafter "OUR WEBSITE"), as in the vast majority of websites currently in existence, we use "cookies" in order to provide the user with faster and more effective access to the range of products and services we offer. Through this document, we explain all aspects related to the use and handling of cookies, what they are, which ones we use and how, and how preferences regarding them can be modified.

1. What are cookies?

A cookie is a small file that is downloaded to your computer when accessing Our Website, through which it is possible to recognize the browser you are using, as well as record your activity during the visit. The main purpose of cookies is to provide the user with faster access to the products and services offered. Additionally, thanks to the installation of cookies, we can personalize the content we offer, providing each user with information that is of interest or may be of interest, based on the use they make of the aforementioned products and services.

Cookies also help us understand user behavior within Our Website, which means we can improve their experience through them. We use cookies that help to fully personalize the user's navigation. The cookies we use on Our Website are associated only with an anonymous user and their computer, without providing references that allow deducing the user's full name, reading data from their hard drive, or including viruses in their files. Likewise, we cannot read cookies implanted on the user's hard drive from other servers.

The user can configure their browser to notify and reject the installation of cookies sent by Our Website, without affecting the ability to access the content we offer. However, the quality of operation of Our Website or some services may be affected and/or their optimal performance may decrease.

2. Types of cookies and how they work

In general terms, and according to the length of time that cookies remain active on the computer, we can distinguish the following types:

  • Session cookies: They collect data only during the time the user accesses the service, expiring once it has been provided. They are usually used, for example, to remember the products the user has added to their order or while browsing Our Website, as well as for security reasons when sending data when accessing financial services, email, etc. Session cookies expire when the user closes the browser.

  • Temporary cookies: They collect data beyond the time during which the user accesses Our Website. This type of cookies is used, for example, to store and remember the user's browsing preferences. Temporary cookies expire when the purpose for which they were created is fulfilled (for example, to keep the user logged in to the different services they can access on Our Website) or when they are manually deleted.

On the other hand, depending on their purpose, cookies can be classified into the following types:

  • Persistent CookiesThey are those that have an expiration date far in the future, remaining stored on the user's device even after the browser session ends.

  • Own cookies:These are those that are sent to the user's device from a domain directly managed by GLSY EUROPE, S.L. (hereinafter "OUR COMPANY"), from which the service requested by the user is provided.

  • Third-party cookies:Certain cookies are not installed by Our Company, but by third parties dedicated to specific services aimed at the user. Since these third parties are the ones who proceed with their implementation, the blocking and uninstallation of them is governed by their specific conditions and mechanisms. Among third-party cookies, we can find the following types:

  • Performance Cookies: They remember the user's preferences regarding the integrated tools in the services offered on Our Website, avoiding the need to configure them each time they are used. Examples of this type of cookies would be: remembering the products that make up an order, completing the purchase process, completing the registration or participation request for an event, etc.

  • Registration Cookies: They are generated when the user has registered on Our Website or, subsequently, when they have logged in, being used to enable access to restricted content. Some services may use connectors with social networks such as Twitter, Facebook, or LinkedIn. The user will have previously authorized that social network to save a persistent cookie that remembers their identity, guaranteeing access to the services until it expires. The user can delete that cookie and revoke access to the services by modifying their preferences on the respective social network.

  • Advertising Cookies: They allow the management of advertising spaces that, if applicable, the publisher has included on a website, application, or platform from which the requested service is provided. Thanks to these cookies, information about the ads shown to anonymous users can be expanded. The duration or frequency of ad views, the interaction with the ads, and browsing behaviors are also analyzed. This makes it possible to generate an advertising profile aligned with the interests of each type of user.

Of the different types of cookies explained above, on Our Website we use the following:

Google Analytics: This Cookie allows us to distinguish users who access the website.

Facebook Pixel: Facebook Pixel is an analytics tool that helps us measure the effectiveness of our advertising by generating reports on the actions people take when they visit the website.

Aurora: It allows us to create heat maps based on user interaction on our website. In this way, we manage to optimize and improve the usability of the website to offer a better customer experience.

3. Disable or delete cookies:

Cookies installed on your device can be allowed, blocked, or deleted through the settings of the browser installed on your device.

The browser can be configured to notify on-screen when new cookies are received and to prevent their installation.

The links to the pages that explain how to configure the main browsers are as follows: