Terms and Conditions

Legal Notice

General information

GLASSY is the trade name of the company GLSY EUROPE, S.L. These Terms and Conditions regulate the access and use of the website www.glassyeurope.com (hereinafter, the Website) owned by GLSY EUROPE, S.L. (hereinafter, GLASSY), with C.I.F. B-21577846 and registered office at Calle Ribera del Guadiana number 51, 1º izquierda, 21400 Ayamonte (Huelva), as well as the services and products offered by GLASSY on its website.

GLASSY offers this Web site subject to these Terms and Conditions. By visiting the Web site or using the services or applications on the Web site, you agree to these Terms and Conditions.

For access to the Web site will not require registration of users. However, in order to hire any of the services offered by GLASSY, the User's registration and acceptance of these conditions will be required before formalizing the payment.

Through the Web site, GLASSY offers to the Users textile and technical products of the GLASSY brand.

The present GLASSY Terms and Conditions described below define the rights and obligations of GLASSY and the Users within the framework of the Web site. These are the only Terms and Conditions applicable to the use of the Web site (without prejudice that for certain services there may be particular conditions) and to the contracting of orders through the Web site and replace any other conditions, unless previously agreed in writing between GLASSY and the User.

2. User data

The User shall be responsible for maintaining the confidentiality of the data and information provided and for restricting access to his/her computer and passwords to avoid possible unauthorized use.

In the event that the User has reason to believe that his/her data has been made known to a third party, or if it has been used in an unauthorized manner, or is likely to be used in an unauthorized manner, he/she must immediately notify GLASSY of this situation.

The User must check that their data is correct and complete and inform GLASSY when there is any variation and/or modification in the information provided in the purchase process.

3. Price, payment and discount codes

Once the form data is completed, the User must proceed to the payment of the order through the means of payment specified on the Website. In order to make the online purchase of our products as comfortable as possible, always guaranteeing maximum security, we offer the following payment methods:

• Visa

- Mastercard / Eurocard

- Bizum

- Paypal

- Bank Transfer

Credit card payment

We guarantee the total security of all purchases made on our website thanks to Reds'ys, a system that uses encryption technology to hide and protect your credit card data. To do so, we will redirect you to the Reds'ys system payment page.


Payment through the well-known Bizum system. We will redirect you to the Bizum system payment page.

Payment through Paypal

You can select PayPal as your payment method at checkout. Once you have confirmed your order details and clicked PAYPAL PAYMENT, you will automatically be taken to the PayPal home page where you can make your payment. If you do not have a PayPal account, you can create one on the PayPal home page before completing your order, or pay through your credit card on the PayPal platform.

You can choose to pay in 3 months. This payment method gives you the option to split the total amount (¹including the Paypal fee) of the order into 3 monthly payments at no additional cost.

¹Payment by Paypal entails a commission fee of 2.9% of the full amount of the order (*including shipping costs) plus a fixed cost of 0.35€. The maximum charge will be 3€.

Bank transfer

You can select bank transfer as payment method. Once the purchase has been made, you will receive an e-mail with the bank details to make the payment, as well as indications to indicate your order number in the concept of the transfer.

After payment has been made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the shipping method requested and the destination address.

If at the time of payment there is an incident that prevents payment, the User will receive an automatic payment error message and the order will not be processed until the payment process is successfully completed.

The prices of the services are expressed in Euros (€), including taxes and handling and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order.

GLASSY may from time to time offer discount codes to its Users. Such discounts may only be applied in accordance with the instructions specified by GLASSY with respect to each code, and in any event Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.

4. Information about GLASSY's products and services

The data included in the Web site in each description of the products and services, in its photographs, graphic or iconographic representations or videos as well as trade names, trademarks or distinctive signs of any kind, have a purely informative function. Therefore, GLASSY declines any responsibility for the appearance of errors in such information, although it undertakes to take all measures at its disposal to correct as soon as possible the referred errors or omissions after having been informed of them.

5. Use of the Web Site

Use of the Web Site for fraudulent purposes, or in connection with criminal offenses or unlawful activities of any kind is not permitted.

It is also prohibited to send, use or reuse any unlawful, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that violates intellectual property rights, trademarks, confidentiality, privacy or any other rights, or is otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain letters, mass mailings or any other type of "spam" and, in general, any kind of unnecessary annoyance or inconvenience.

The User undertakes to make a lawful, diligent, honest and correct use of any information or content accessed either through the Website or third party websites accessed through the Website links, and all this under the principles of good faith and with respect at all times to the law in force and these Terms and Conditions.

Likewise, the User undertakes not to maliciously or intentionally cause damage or harm that may undermine or alter the Website itself or introduce or disseminate computer viruses that may cause unauthorized alterations to the contents or systems comprising the Website.

GLASSY reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and/or violate any of the conditions contained herein.

6. Intellectual or Industrial Property

The intellectual property rights of the website www.glassyeurope.com, its source code, design, navigation structures and the various elements contained therein are owned by GLASSY who has the exclusive rights to exploit them in any form and in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.

GLASSY informs that it does not grant any express or implied license or authorization on the intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Website. The total or partial reproduction of the contents of the Website, not even by means of a hyperlink, is strictly prohibited without the express written consent of GLASSY. The unauthorized use of these contents will give rise to the legally established responsibilities.

7. Hyperlinks

The hyperlinks contained in the website may lead to third party websites. GLASSY assumes no responsibility for the content, information or services that may appear on such sites, which are offered exclusively for information purposes by GLASSY, and in no case imply any relationship, acceptance or endorsement between GLASSY and the persons or entities holding such content or owners of the sites where they are.

8. Partial nullity

In the event that any provision of these Terms and Conditions is declared invalid, the remaining provisions shall remain in full force and effect and shall be interpreted in the spirit of these Terms and Conditions.

9. Modifications

The information appearing on this Web Site is current as of the date of its last update. GLASSY reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the modifications of the Terms and Conditions will take place from the moment of their publication on this Website.

10. Notifications

All communications between GLASSY and the User regarding the contracting of orders through the Website shall be made in writing and in accordance with the communication procedures set forth in these Terms and Conditions for each particular case.

11. Language

GLASSY may translate these Terms and Conditions, its Privacy Policy, or any other operating rules, policies or procedures that may be published on the Website. The English version shall prevail in the event of any conflict.

12. Ethical policy on suppliers

As a reputable and reliable company committed to providing high quality products to its customers, GLASSY recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to regularly provide an environment that protects the health and safety of employees and their basic human rights. All suppliers shall comply with their national employment laws and regulations, particularly with respect to the following:

  • Minimum working age
  • Freely chosen employment
  • Health and safety
  • Freedom of association and the right to collective bargaining
  • Absence of discrimination
  • Absence of harsh or inhumane treatment
  • Working hours
  • Salaries
  • Working conditions

GLASSY will never knowingly procure supplies from countries that do not comply with the above principles. We also expect our suppliers to translate these principles into their dealings with their own suppliers. Due to the sometimes complex nature of our suppliers' supply chains, it is not always possible to monitor and control the conditions of every individual involved in the production of our products. However, as GLASSY continues to grow, it recognizes the importance of being proactive and doing everything possible to uphold the rights of those involved in the manufacture of its products.

13. Applicable Law and Jurisdiction

These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the place of residence of the User.

Also, pursuant to the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the settlement of consumer disputes online, GLASSY informs you that, in case of dispute, the User resident of the European Union may turn to the "Online Dispute Resolution Platform" developed by the European Commission, in order to try to resolve out of court any dispute arising from the provision of services by GLASSY.

To access the "Online Platform for Dispute Resolution" you can do it through the following link: http://ec.europa.eu/consumers/odr/

In any case, GLASSY informs the User that it has at its disposal a Complaint Form by means of which you may formulate any complaint or claim in relation to the services provided by GLASSY.